Warehouse Supervisor

The Warehouse Supervisor is responsible for overseeing daily warehouse operations, supervising warehouse associates, and ensuring the safe, efficient receipt, storage, and distribution of goods. This role provides hands-on leadership to drive operational excellence, maintain inventory accuracy, uphold safety standards, and continuously improve warehouse processes. The Warehouse Supervisor coordinates labor, supports logistics functions, and fosters a high-performance team environment while delivering excellent internal and external customer service.

Duties/Responsibilities:

• Supervise warehouse associates and coordinate daily warehouse activities to ensure efficiency, accuracy, and timely order fulfillment.
• Assign duties, set performance expectations, and provide ongoing coaching, training, and performance feedback to team members.
• Oversee shipping and receiving operations, including unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing materials for processing.
• Prepare and manage shipping and transportation documentation.
• Ensure all goods are properly stored, handled, and delivered to their destinations on time.
• Maintain accurate warehouse records and inventory documentation.
• Coordinate and participate in physical inventories, cycle counts, and inventory control processes.
• Manage and maintain warehouse tools, equipment, and supplies, including ordering equipment as needed.
• Monitor space utilization and organize inventory to maximize efficiency and storage capacity.
• Develop, document, and implement standard operating procedures (SOPs) to improve workflows and operational performance.
• Drive continuous improvement initiatives to enhance productivity, accuracy, and cost efficiency.
• Ensure compliance with company policies, warehouse procedures, and OSHA safety regulations.
• Maintain a clean, safe, secure, and organized warehouse environment.
• Establish and maintain high-quality customer service standards within warehouse operations.
• Track performance metrics and support key performance indicators (KPIs) related to warehouse operations.
• Utilize warehouse management systems (WMS), ERP systems, and other computer programs to support operations and reporting.
• Promote a strong team culture focused on safety, accountability, quality, and performance excellence.

Required Skills/Abilities:

• Strong leadership and supervisory skills with the ability to motivate and coordinate a team.
• Excellent communication and interpersonal skills.
• Strong organizational, time management, and multitasking abilities.
• Solid understanding of warehouse operations, logistics, inventory management, and distribution processes.
• Basic math and accounting skills for inventory and documentation accuracy.
• Ability to read and interpret documents, reports, and procedures.
• Proficiency with warehouse management systems, ERP software, and basic computer applications including Microsoft Office.
• Strong analytical and problem-solving skills.
• Ability to meet deadlines in a fast-paced operational environment.

Education and Experience: 

• High school diploma or GED required; bachelor’s degree preferred.
• Minimum of 3-5 years of experience in a warehouse or distribution environment in a supervisory or leadership role.
• Previous hands-on warehouse operations experience required.
• Experience with warehouse management systems (WMS) preferred.

Physical Requirements:

• Work performed in a warehouse and distribution environment.
• Ability to stand, walk, stoop, kneel, crouch, and crawl throughout the workday.
• Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.
• Ability to use hands and arms to handle materials, tools, and equipment.
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate powered industrial equipment as required (subject to physical qualifications including vision, hearing, and reaction time).
• Ability to drive a company vehicle when necessary; valid driver’s license required.

Salary Range: $60,000 - $65,000