GHRA Warehouse and Distribution Center
7110 Bellerive, Houston, TX 77036
Warehouse Sales Manager
Reports to the Vice President - Supply Chain
Primary Responsibility:
This position is an individual contributor role focused on driving new sales and acquiring new customers for warehouse services. The Sales Representative will be responsible for identifying and developing new business opportunities, particularly by targeting potential customers and expanding sales within existing assigned accounts. Additionally, the role involves actively responding to customer needs, ensuring customer satisfaction, and building long-term relationships to foster repeat business. The Sales Representative will also monitor accounts receivable related to new sales, ensuring timely payments, while working within budget guidelines to control expenses. This role requires a proactive approach to growing warehouse sales through effective business development and relationship-building strategies.
Essential Functions:
1. New Business Development:
- Identify, prospect, and acquire new customers for warehouse services.
- Generate and pursue new sales opportunities within targeted markets.
- Establish a pipeline of leads through various sales techniques, including cold calling, networking, and referrals.
2. Sales Growth & Account Management:
- Develop and implement sales strategies to grow sales within existing assigned accounts.
- Increase sales revenue through the identification and cultivation of new business opportunities.
- Regularly visit and engage with existing customers to expand sales and ensure ongoing customer satisfaction.
3. Customer Relationship Management:
- Build and maintain strong relationships with new and existing customers to encourage repeat business.
- Act as the main point of contact for customers, addressing inquiries, and resolving issues promptly.
- Ensure customer satisfaction through effective communication and personalized service.
4. Accounts Receivable & Financial Monitoring:
- Monitor and follow up on accounts receivable related to new sales, ensuring timely payments.
- Work with the finance team to ensure that payments and invoices are processed according to company standards.
- Ensure all financial transactions align with the company’s budget guidelines and standards.
5. Market Intelligence & Reporting:
- Stay informed on industry trends, competitor activities, and customer preferences to adapt sales strategies accordingly.
- Maintain up-to-date records of sales activities, customer interactions, and sales performance in GHRA systems.
- Report weekly, monthly, and quarterly progress on sales goals and customer acquisition efforts.
6. Collaboration & Teamwork:
- Collaborate with internal teams, such as marketing, customer support, and logistics, to ensure seamless experience for customers.
- Provide feedback on customer needs and preferences to help improve service offerings and sales strategies.
- Contribute to the overall team sales targets and support colleagues in achieving team goals.
7. Sales Administration:
- Maintain accurate and organized records of sales transactions, customer communications, and potential leads.
- Assist in the preparation of proposals, quotes, and contracts for new customers.
8. Other duties may be assigned.