Description
Impact is hiring a Warehouse Associate/Shop Technician to join our nationally ranked Best and Brightest workplace!
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
We are seeking a reliable and versatile individual to fulfill a combination role that combines warehouse associate and in-house service technician responsibilities. The candidate will be responsible for performing a range of warehouse duties—including shipping, receiving, and deliveries to clients—while also supporting in-house service operations by preparing digital office equipment for delivery and assisting with technical tasks as needed.
Responsibilities
Warehouse
- Manage shipping and receiving of all incoming and outgoing products following company procedures
- Stock and organize inventory, including performing daily cycle counts and inventory transfers
- Operate warehouse equipment such as forklifts, electric trucks, and delivery vehicles; conduct safety inspections and schedule maintenance
- Load and unload freight trucks and stage equipment orders for shop setup
- Deliver products to customers using a box truck with lift gate
Shop Technician
- Set up and “pre-flight” digital office equipment per company and manufacturer standards, ensuring all components are installed and operational
- Refurbish used equipment and enable proper settings and applications based on order requirements
- Maintain parts and supplies inventory, and assist with restocking technician and onsite inventory
- Communicate project details and issues to supervisors and collaborate across departments
- Keep a clean and professional work area while meeting productivity goals
Things We Are Looking For
- Basic computer proficiency, including use of company programs and Excel
- Strong communication and organizational skills; ability to manage multiple tasks and projects
- Technical aptitude with electric/mechanical skills and willingness to complete manufacturer training
- Ability to lift up to 60 lbs and operate warehouse equipment such as forklifts (training provided)
- Valid driver’s license with a clean driving record
- Self-motivated and able to maintain a clean, professional work environment
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
Benefits
- Expected compensation range of $42,000-$50,000
- 20 days of PTO and 12+ paid holidays
- Flexible sick-day policy
- Paid parental leave
- Comprehensive health, disability, life, dental, & vision plans
- 401(k) discretionary match & retirement plans
- Continued education reimbursement
- Ongoing training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
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