Service Account Manager - HVCA

Way Engineering is located in Houston. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems.  Way Engineering is at the forefront of design-build/design assist, preconstruction, commissioning, building information modeling, and quality control. We are seeking an HVAC Account Manager to join our team!

Scope:
Responsible for customer development and utilization of the CRM platform to track the progression of proposed work. HVAC Account Management's primary function is to service the day-to-day sales requirements of existing accounts, while aiming to expand the account base through adding more service lines and referrals.

Responsibilities:

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities; solicit information from building owners, developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.
• Provide clear and concise turnover details to Service Operations.
• This position requires driving on company time for company-related tasks. All candidates are subject to a driving background check before hire 

Physical Requirements:
 Employees in this position must be able to perform the essential functions of this job without imposing a significant risk of substantial harm to the health or safety of others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Benefits:

• Medical, Dental, and Vision
• Referral Bonuses
• Weekly Pay
• Profit Sharing Program
• 401k
• Paid Vacation
• 7 Paid Holidays
• Company Phone
• Years of Service Appreciation Program