IT Operations Administrator
FINBOA
Full-time
On-site
Houston, Texas, United States
$69,840 - $85,000 USD yearly
Administrative & Support
Benefits:
- IRA with Company Match
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Join FINBOA as an IT Operations Administrator
Empowering Financial Institutions with Intelligent Automation
Empowering Financial Institutions with Intelligent Automation
Are you an experienced IT Operations System Administrator with a passion for maintaining secure, high-performing IT environments? FINBOA is looking for a detail-oriented and proactive professional to join our growing team and support our network infrastructure through best-in-class system administration and support. The ideal candidate will be reliable and knowledgeable in various IT systems with an expertise in network administration.
Why Join FINBOA?
At FINBOA, we are dedicated to transforming back-office operations in banking through intelligent automation. Join a collaborative, fast-paced environment where your contributions directly impact our success and client satisfaction.
About the Role:
As a System Administrator at FINBOA, you’ll be responsible for maintaining and optimizing our IT systems. You’ll manage support tickets, proactively monitor system performance, and ensure the reliability and security of our network infrastructure.
Key Responsibilities:
Why Join FINBOA?
At FINBOA, we are dedicated to transforming back-office operations in banking through intelligent automation. Join a collaborative, fast-paced environment where your contributions directly impact our success and client satisfaction.
About the Role:
As a System Administrator at FINBOA, you’ll be responsible for maintaining and optimizing our IT systems. You’ll manage support tickets, proactively monitor system performance, and ensure the reliability and security of our network infrastructure.
Key Responsibilities:
- Respond promptly to service tickets and technical inquiries
- Perform regular maintenance, updates, and troubleshooting across systems and networks
- Monitor network performance and recommend solutions for optimization
- Manage network security tools, including firewalls and VPN configurations
- Work closely with cross-functional teams to resolve technical issues and support ongoing improvements
- Provision and deprovision user accounts, devices, and access as part of employee onboarding and offboarding
What We’re Looking For:
- Proven experience as a System Administrator or in a similar IT support role
- Strong knowledge of network administration, diagnostics, and troubleshooting
- Hands-on experience with ticketing and monitoring systems
- Solid understanding of network security protocols and tools
- Excellent analytical and problem-solving skills
- Team-oriented with strong communication skills
- Someone that is able to work 8am to 5 pm CST Monday-Friday in the office and have on call availability
- Hands-on experience with Microsoft Azure administration
- Working knowledge of SOC 2 and PCI compliance frameworks and IT security best practices
- Experience with Mimecast, CrowdStrike, (or similar tools)
Ready to Join Us?
If you're a dependable, solutions-focused IT professional with a passion for network management, we’d love to hear from you. Apply today and take the next step in your career with FINBOA.
If you're a dependable, solutions-focused IT professional with a passion for network management, we’d love to hear from you. Apply today and take the next step in your career with FINBOA.
Compensation: $69,840.00 - $85,000.00 per year
About FINBOA
FINBOA is a leading innovator in intelligent automation for community and regional banks and credit unions.
Leveraging more than 30 years of experience, FINBOA has created software solutions to reduce compliance cost and reputational risk by bringing together digital transformation, regulatory compliance, process automation and customer experience. Headquartered in Houston, FINBOA engages in partnership with financial institutions across the U. S. to achieve targeted business outcomes and peace of mind.