GENERAL SUMMARY
Supports the Department of Human Resources in the overall operational functions related to recruitment, benefits administration, records management, payroll processing, orientation, HRIS management, training and development, and administrative support. Responsibilities are confidential, requiring advanced communication and management skills. Reports to the Assistant Director of Human Resources.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Process new hires for payroll and process all payroll changes.
- Plan and conduct new employee orientation to foster a positive attitude toward Houston Housing Authority goals.
- Onboard new hires in the company HRIS.
- Collaborate with HHA payroll department on all payroll entries and changes.
- Prepare employee separation notices and related documentation and conducts Exit Interviews.
- Assist in training and development management on various HR-related issues, including performance management issues (interviewing, hiring, terminations, promotions, performance reviews, safety, sexual harassment, and other areas as identified by the Director of Human Resources).
- Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and ensure policies, procedures, and reporting compliance.
- Under the direction of the Director of Human Resources, Assistant Director of Human Resources, and/or Senior HR Generalist acts as an internal consultant to all management levels to resolve complex human resources issues, including disciplinary actions, terminations, reductions in force, employee conflicts, and code of conduct violations.
- Serve as initial problem-solving contact for employees on benefits and payroll issues.
- Process and maintain tuition reimbursement process and spending account requests.
- Serve as contact for third-party retirement vendors.
- Respond to all unemployment claims.
- Assist with employee recognition and satisfaction activities.
- Compiles various reports that may include the hiring status report, EEO-4, staffing ratios, and employee attitude surveys.
- Generate weekly recruitment reports and turnover reports.
- Administer Job Description/Performance Appraisal program to ensure effectiveness, compliance, and equity within the organization.
- Work with management to analyze staffing levels, provide supporting documentation regarding staffing level approvals, and recruit candidates, emphasizing alternative candidate search vehicles to support diversity goals.
- Address employee relations matters, investigate where appropriate, and provide appropriate recommendations.
- Ensure the proper recording and/or data entry of personnel transactions such as new hires, promotions, transfers, performance reviews, terminations, and employee statistics for government reporting.
- Assist in the administration of compensation and benefits programs based on acceptable practices and applicable laws.
- Adhere to special regulations governing wages, hours of work, and eligibility criteria for benefit plans.
- Explain to employees' agency and governmental rules, regulations, and procedures and the need for compliance.
- Prepare and distribute written and verbal information to inform employees of various programs, benefits, and particular employer-sponsored activities.
- Review and analyze vendor invoices for the department to ensure timely and accurate payment.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of Equal Employment Opportunity Laws, Fair Labor Standards Act, Civil Rights Act of 1964, ERISA, and employment practices and procedures.
- Knowledge of Federal and State Labor laws, insurance practices and procedures, and Worker's Compensation State Law.
- Knowledge of general office procedures and practices, business English and arithmetic.
- Skilled with personal productivity software, including word processing, spreadsheet, and database applications.
- Skilled in operating computer equipment and general office machines such as computers, copiers, projection equipment, audio/video, and adding devices.
- Skilled in interviewing and talent evaluation required.
- Ability to communicate clearly and concisely, orally and in writing.
- Ability to establish and maintain effective and courteous relationships with other employees and other business contacts.
- Ability to coordinate several concurrent activities simultaneously.
- Possess above average analytical and reasoning abilities.
COMPLEXITY / SCOPE OF WORK
- The employee performs a moderate number of routine and generally related tasks without supervisory direction.
- Instructions to the employee may be general or specific in nature.
- Courses of action are determined by established procedures and/or the Director of Human Resources.
- The employee may make decisions regarding unusual circumstances on occasion.
- The employee's work is reviewed periodically for accuracy, completion, and compliance with the policies and procedures.
- Tasks may occasionally have to be coordinated, integrated, and/or prioritized.
- The employee refers to Houston Housing Authority and HUD guidelines, Federal Mandates, and to the Houston Housing Authority's personnel policies and procedures in performing work. These guidelines cover most job-related situations, although the employee must use independent judgment in making decisions. If guidelines do not cover a situation, the employee consults the Director of Human Resources.
SUPERVISORY CONTROLS
- The employee does not have direct supervisory responsibilities.
PERSONAL CONTACTS
- Contacts are with Houston Housing Authority personnel and outside agencies. Contacts are made: (1) to give, obtain or clarify information regarding employment opportunities, benefits, and legal issues and (2) provide assistance to Authority personnel.
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Work is principally sedentary but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
- Work involves the normal risks and discomfort associated with an office environment, but are usually in an adequately cooled, heated, lighted, and ventilated area.
MINIMUM QUALIFICATIONS
- Bachelor's degree in Personnel Management or related field from an accredited college or university required.
- Minimum (5) five years of human resources recruitment, benefits, training, and development or generalist experience.
- Professional in Human Resources (PHR) certification preferred.
- Computer skills a must, proficient in Microsoft Office products.
- Attention to detail.
- Self-starter.
- Must be able to maintain confidentiality.
- Bondable.
- Valid Texas driver's license.
- Eligibility for coverage under Houston Housing Authority PHA fleet auto insurance.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.