Director of Human Resources

About the Organization 

Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs. 

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels/Animeals

• Refugee Services

• Interfaith Relations and Community Partnerships

Position Summary

The Human Resources Director serves as a strategic business partner responsible for leading all aspects of human resources management to support our mission-driven organization.  This role requires a seasoned HR professional who can balance compliance requirements with the unique cultural considerations of an interfaith nonprofit environment, while driving organizational effectiveness through innovative people practices.

Essential Functions

The following duties are essential functions of this position.  An individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation:

Strategic HR Leadership

• Develop and implement comprehensive HR strategies that align with organizational mission, values, and strategic objectives.
• Serve as a trusted advisor to senior leadership on all people-related matters.
• Lead organizational culture initiatives that promote diversity, equity, inclusion, and interfaith understanding.
• Design and execute change management strategies to support organizational growth and transformation.

Talent Management & Development

• Oversee full-cycle recruitment processes, ensuring diverse candidate pools and equitable hiring practices.
• Develop and implement performance management systems that drive employee engagement and organizational results.
• Design leadership development and succession planning programs.
• Create and facilitate training programs on topics including cultural competency, interfaith dialogue, and professional development.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop, update, and communicate HR policies and procedures.
• Manage employee relations issues with sensitivity to religious and cultural considerations.
• Oversee workplace safety programs and workers' compensation management.
• Conduct HR audits and implement corrective actions as needed.

Compensation & Benefits Administration

• Design and maintain competitive compensation structures aligned with nonprofit sector benchmarks.
• Oversee benefits administration, including health insurance, retirement plans, and leave policies.
• Manage HRIS systems and ensure accurate maintenance of employee records.
• Conduct regular market analysis to ensure competitive positioning. 

Employee Relations & Engagement

• Foster positive employee relations through open communication and conflict resolution.
• Develop and implement employee engagement initiatives.
• Handle sensitive employee matters with discretion and cultural awareness.
• Support managers in addressing performance and disciplinary issues. 

Knowledge, Skills & Competencies:

Technical Competencies

• Expert knowledge of federal and state employment law
• Proficiency in HRIS systems (experience with nonprofit-focused platforms preferred)
• Advanced skills in Microsoft Office Suite and HR analytics tools
• Experience with applicant tracking systems and performance management platforms

Core Competencies

• Cultural Intelligence: Ability to work effectively across diverse religious, cultural, and ethnic backgrounds
• Strategic Thinking: Demonstrated ability to align HR initiatives with organizational strategy
   Leadership: Proven ability to influence, motivate, and develop others
• Communication: Excellent written and verbal communication skills with the ability to present to diverse audiences
• Problem-Solving: Strong analytical and critical thinking abilities
• Adaptability: Flexibility to thrive in a dynamic, mission-driven environment

Required Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, or related field; SHRM-CP or SHRM-SCP certification required; PHR or SPHR certification preferred. 
• Experience: Minimum 7 years of progressive HR experience with at least 3 years in a leadership role, Nonprofit sector experience strongly preferred, Experience in multicultural or interfaith environments highly desirable; Proven track record in change management and organizational development. 

Licenses & Certifications

• Project Management Professional (PMP) - Essential for operations and HR professionals leading complex cross-functional projects
• Certified Nonprofit Professional (CNP) - Nonprofit HR or operations leaders looking to boost governance, compliance, and organizational impact
• HR certification (e.g., SHRM-SCP, SPHR) strongly preferred or required within 12 months of hire

Preferred Qualifications

• Master's degree in Human Resources, Organizational Development, or related field
• Experience with faith-based or interfaith organizations
• Bilingual capabilities (Spanish preferred given Houston demographics)
• Grant management or nonprofit fundraising experience
• Project management certification (PMP) or equivalent

Key Performance Indicators

• Employee retention and satisfaction rates
• Time-to-fill for open positions
• Compliance audit results
• Training program effectiveness metrics
• Organizational culture assessment scores
• Manager satisfaction with HR support services

Other Requirements

• Must possess a valid Texas driver's license and automobile liability insurance or demonstrate the ability to travel to multiple work sites reliably and attend meetings with or without reasonable accommodation.

Physical Demands & Work Environment

Physical Demands: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Sitting: Frequently (6+ hours per day) at desk/computer workstation.
• Standing/Walking: Occasionally (up to 2 hours daily) for meetings and office movement.
• Lifting/Carrying: Rarely (up to 25 pounds) of files, documents, or office supplies.
• Manual Dexterity: Frequently required for computer use, writing, and document handling.
• Vision: Constantly required for computer work, reading financial documents, and analysis.
• Communication: Frequently required for meetings, presentations, and phone conversations.

Work Environment:

• Professional office setting with moderate noise levels.
• Standard fluorescent lighting and climate-controlled environment.
• Open office layout with private office space.
• Occasional travel (less than 10% of time).
• Standard business hours with occasional evening meetings or extended hours during audit season.
• Use of computers, calculator, telephone, and standard office equipment.

Reasonable Accommodation Statement

IM Houston is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities.   If you require accommodation to perform this position's essential functions, don't hesitate to contact Human Resources to discuss your needs.  We will engage in an interactive process to determine appropriate accommodation that do not cause the organization undue hardship.

Core Competencies

• Mission Alignment: Deep commitment to IM Houston's mission and values of inclusion, service, and respect.
• Strategic Leadership: Ability to lead with vision while managing operational details.
• Change Management: Skilled in guiding organizational transitions and fostering adaptability.
• Collaborative Leadership: Effective at fostering trust, team development, and cross-functional partnerships.
• Problem-Solving: Solution-oriented approach with a proactive mindset for addressing challenges.
• Cultural Competency: Ability to thrive in diverse, dynamic, and mission-driven environments.

Equal Opportunity Statement

Interfaith Ministries for Greater Houston is an equal opportunity employer committed to workplace diversity and inclusion.  All applicants will be considered for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by federal, state, or local law.  We encourage applications from individuals of all backgrounds who share our commitment to serving diverse communities.

Supervisor Signature: _______________________________________   Date: __________

Employee Signature: ________________________________________    Date: __________

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.   Duties and responsibilities may be added, deleted, or modified at any time as determined by management, and employees may be required to perform duties outside their everyday responsibilities as needed.