Asst. Property Manager

Bilingual (English/Spanish) Required

Join our team! Assistant Property Managers are eligible for monthly bonus and commissions in addition to their base pay. Our office team has the ability to earn a place in our Millionaire Club which includes an all-expense-paid trip each year with all the Millionaire Club participants.

We need a smiling and helpful person with apartment leasing experience to join our team.

We offer the following benefits:

• Monthly commission eligible
• Monthly bonus eligible
• 401(k) with employer match
• Training
• Discounted rent at a company-managed property
• Pay on demand

The Assistant Property Manager serves as the individual responsible for the property in the absence of the Property Manager and serves as a role model to peers.  An Assistant Property Manager will be asked to assume greater responsibilities upon learning and applying knowledge of all aspects of property management as well as displaying maturity and good judgment.  

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Manager’s absence. 
• Inspects property common areas, apartment units and grounds on a regular basis.  Communicates to residents regarding violations and compliance issues.  .
• Understands financial and operational reporting requirements.
• Collects all rent payments from both current and previous residents.
• Makes daily community deposits in regard to rent collections and any other miscellaneous income.
• Assists in processes all community invoices through entering purchase orders and assisting with invoice submission as needed by Property Manager.
• Responsible for accuracy of billing and payments. 
• Distributes non-payment notices to all delinquent residents and completed follow-up activity in regards to non-payment of rent or eviction proceedings.
• Maintains all current resident files and regularly audits files for compliance.
• Maintains all previous resident files.  Processes Final Account Statements (FAS). Submits collection accounts and maintains internal collection efforts per GWR policy.
• Responsible for ensuring accuracy of all lease records and documents at time of application, move-in, renewal, etc.
• Ability to understand and explain legal documents (i.e. leases and addenda).
• Understands and applies principles of Fair Housing.
• Supports the overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, rate increases, etc. Assists in various leasing activities as required.
• Maintains up-to-date knowledge of market and competitive properties.
• Oversees renewal efforts through processing of renewal letters to tenants, communications with tenants to secure renewal and executing renewal documents.
• Assists in the handling of resident concerns as required.
• Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
• Consistently monitors emails for pertinent information and responds in a timely manner to appropriate persons.  Maintains professional email etiquette at all times.
• Attends and assists with resident social functions and activities as requested.
• Attends and participates in training seminars as requested.  Ensures that necessary courses are completed in a timely manner.
• May be required to drive motorized vehicle on or off property for Company business.  Run errands as necessary for the property.
• Represents the Company in a professional manner at all times.  Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
• Performs other duties as assigned.

• Saturdays required
• Must have a valid driver’s license, vehicle, good driving record, and insurance.
• Bilingual (English/Spanish)
• Pre-employment background screen is required. 
• A minimum of one year of multi-family experience is preferred.
• Customer service background desirable.
• A high school diploma or equivalent is required.
• Basic arithmetic skills are necessary.
• Excellent communication and organizational skills are necessary.
• Able to operate a computer with internet and email capabilities, telephone, fax, and copier.