Accounts Receivable Administrator

COMPANY OVERVIEW:

Waste Resource Management is an environmental services company based in Houston, TX, with rapidly growing operations in TX, CO, FL, and NV.

WRM is known for having a commitment to innovation and sustainability. The safety of employees, communities, and the environment are placed ahead of all other priorities. The company is committed to building a culture that is focused on customer service, continuous improvement, respect, safety, compliance, and honesty.

POSITION SUMMARY:

We are seeking a highly motivated and detail-oriented Administrative Support Specialist to join our team. This position plays a vital role in ensuring the smooth operation of administrative, billing, and permitting tasks. The ideal candidate will bring strong organizational skills, a customer-service mindset, and the ability to multitask effectively in a fast-paced office environment.

ESSENTIAL JOB FUNCTIONS:

• Process ACH and credit card payments after invoicing is completed
• Answer incoming calls, transfer calls, take messages, and route callers appropriately
• Collect, organize, and scan documents to the appropriate share files
• Research and resolve issues related to missing or incomplete manifests
• Respond to customer inquiries and concerns via phone and email with professionalism and a positive attitude
• Sort and stamp outgoing invoices
• Cross-train in billing functions across all divisions
• Ensure timely and accurate completion of tasks assigned
• Participate in special projects and perform other duties as assigned
• Responsibilities and tasks may change with or without notice

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

QUALIFICATIONS:

• High School Diploma or GED preferred
• Minimum of 2 years of administrative office experience, or equivalent education and experience
• Bilingual (English/Spanish) a plus
• Previous experience in the waste industry preferred
• Proficiency in Microsoft Office Suite, especially Word and Excel
• Strong interpersonal and communication skills
• Commitment to delivering exceptional customer service
• Self-starter with the ability to work independently and as part of a team
• Demonstrated problem-solving and decision-making skills
• Strong organizational skills and attention to detail

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS:

This is largely a sedentary role. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

EQUAL EMPLOYMENT:

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.