JOB DESCRIPTION
Position Title
Account Manager
Department
Sales
Location
Houston, Texas
Effective Date
June 2025
OBJECTIVE
Reporting to Vice President of Sales – NA, the Account Manager will manage new and existing business for EarthFresh/ Mountain King. In addition, this role will be responsible for securing customer relationships, increasing sales, managing customer inquiries, and market communication.
QUALIFICATIONS
Education:
- Bachelor’s Degree/Diploma in business or a relevant field of study
Experience & Skills:
- 3-8 years of sales account management experience in the produce and potato industry
- Exceptional customer service and communication skills (verbal and written)
- Strong presentation skills
- Strong relationship building and interpersonal skills
- Detail oriented
- Strong problem-solving skills
- Ability to work independently
- Excellent organizational skills, ability to prioritize
- Results driven and self-motivated
- Proficient in MS Office and knowledge of inventory management software an asset
- Flexibility in working hours/frequent travel within Canada and U.S. is a requirement
PRINCIPAL RESPONSIBILITIES
- Achieve sales performance plan.
- Develop, execute, and maintain profitable pricing strategies within customer portfolio.
- Analyze and optimize product mix to drive sales, tonnage, and profitability within customer portfolio.
- Build and maintain high level relationships with customer portfolio.
- Work closely with internal procurement and operations teams to ensure that customers are serviced with appropriate quality and on-time deliveries.
- Develop expert knowledge within potato and root veg categories for retail and/or foodservice customers.
- Proactively communicate order status, price changes and product discrepancies with customers.
- Prospect and acquire new business as per sales performance plan.
- Work with procurement and sales teams to provide accurate and timely market updates to customers.
- Provide regular feedback to procurement team to help strengthen EarthFresh/ Mountain King market share.
- Attend industry events and represent a professional image of EarthFresh/ Mountain King at all times.
- Other duties as required.