Account Manager Job Description
We are looking for an Account Manager who will play a vital role in client relations and customer service. As an Account Manager, your primary responsibility is to build and maintain strong, long-term relationships with clients, ensuring their satisfaction and maximizing the value of the services or products offered by our company. You will serve as the main point of contact between the organization and its clients, acting as a liaison to understand their needs and deliver tailored solutions that align with their goals.
Job Duties and Expectations
Develop and nurture strong relationships with new and existing clients
Serve as the main point of contact for client communication
Coordinate with internal teams to ensure timely delivery of products or services
Evaluate client needs and provide appropriate solutions and support
Prepare, review, and manage client documentation, including service agreements and reports
Monitor and ensure client satisfaction, responding to inquiries and resolving issues promptly
Maintain organized client records and update account information regularly
Schedule and attend client meetings (in-person or virtual) to maintain engagement
Communicate updates and changes to clients regarding services, products, or timelines
Work closely with other departments to ensure smooth onboarding and project execution
Identify opportunities to improve processes or service offerings based on client feedback
Job Requirements and Experience
Valid driver’s license and clean driving record (for client visits, if applicable)
Proven experience in account management, customer service, or client relations
Strong written and verbal communication skills
Excellent interpersonal and organizational skills
Ability to build rapport quickly and maintain long-term relationships
Proficiency with Microsoft Office (Word, Excel, Outlook) and CRM software
Comfortable working independently and managing multiple accounts in a fast-paced environment
Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.