Account Manager

REPORTING RELATIONSHIP & FUNCTIONAL ROLE

This person reports functionally and administratively to the Director of Sales. The Account Manager sells, designs, and solicits parts/components of industrial hydraulic, pneumatic, fluid purification and position-sensing equipment to include company repair services.

REQUIREMENTS & CONDITIONS

· Education: College degree preferred & Fluid Power Certification preferred.

· Experience: Industrial sales experience required; 2+ years of outside hydraulic sales experience preferred.

· Skills, Knowledge, Abilities: Computer knowledge and can efficiently use Microsoft Office products.

· Character Traits: 

o Team oriented and spirited

o Dependable 

o Integrity 

· Physical Requirements: Standing, sitting, climbing, walking, crouching, stooping, twisting, and bending.

· Working Conditions/Environment: Office conditions and shop conditions (no central heat or air condition); some outdoor work required.

RESPONSIBILITIES AND JOB DUTIES

Responsibilities: 

· Sell/Market (direct, phone or email) assigned accounts

· Expand new customer base

· Expand sales and products to existing customers

· Maintain & grow profit margins

· Follow up on qualified sales leads

· Quote follow-ups

· Present contracted vendor products

Duties: 

· Continue and improve product knowledge 

· Research markets of expertise

· Maintain Fluid Power Specialist Certification

· Assist training of Inside Sales personnel

· Joint sales calls with vendors and internal resources

Additional Duties: 

· Write up customer repairs/service requests

· Provide and coordinate customer service in all areas

· Monitor Accounts Receivable and assist in resolution when needed

· Monitor repair/service schedules

· Maintain customer records

· Audit Inside Sales customer quotes and orders

· Identify all key contacts within each account

· Provide weekly sales call reports, expense reports and next week call schedules

· Monitor open orders and assist in resolution when needed.

Administrative/General: 

· Assist in development, review, and maintenance of processes, procedures, and guidelines.