Warranty Administrator

The Warranty Administrator contributes to the success of the entire dealership by being responsible for all processes involving warranty claims. The ideal Warranty administrator is organized, detail-oriented and capable of working individually in a fast-paced environment to process warranty claims to the manufacturers. 

Warranty Administrator Responsibilities: 

•  Processes warranty claims on a timely basis and with accuracy
•  Processes all warranty paperwork to ensure proper documentation
•  Verifies criteria required by manufacturer
•  Reconciles all warranty receivables with payments through the appropriate accounting schedule.
•  Posts credits.
•  Resubmits all rejected claims promptly or receives authorization to write them off.
•  Review all warranty receivable schedules to ensure payment within 30 days
•  Follows up on payment of outstanding claims.
•  Files and maintains all service records as required by the warrantor.
•  Keeps informed of all factory recalls and bulletins.
•  Assists with any clerical needs as directed by the fixed operations manager or the controller.
•  Maintains a professional appearance and a neat work area.
•  Performs other duties as assigned.

Warranty Administrator Qualifications: 

• 3+ years of automotive warrant admin experience at a dealership.
• Proficient computer skills (Including Microsoft Word, Excel, Outlook.)
• Prior experience with CDK database systems is preferred.
• Process driven, motivated and have outstanding attention to detail.
• Ability to follow strict process and policy procedures and to work independently, as well as in a team.
• Communication Proficiency, listening, speaking, and writing effectively