Warehouse & Delivery Supervisor

Position Overview

Under the direction of the Operations Director, the Warehouse & Delivery Supervisor is responsible for shipping & receiving in the warehouse, inventory control and scheduling customer deliveries in accordance with company policies and procedures. Will need to know how to use SAP to help facilitate shipments to warehouses. This position includes supervisory responsibilities.

Responsibilities

Warehouse Duties:

• Request and receive product shipments and maintain inventory controls

• Pick and stage next day deliveries

• Pick, stage and transfer weekly store merchandise 

• Maintain acceptable quantities of stock product 

• Maintain cleanliness of the warehouse by routinely sweeping, removing trash and keeping materials organized

Delivery & Service:

• Call customers to schedule service, delivery and installation of product for retail and commercial

• Accurately maintain schedules of service and deliveries in Outlook and Iridium 

• Print delivery orders to prepare for picking of items in warehouse

• Close out daily delivery tickets 

• Will routinely work alongside the team to deliver and install products to customer sites

Leadership Duties:

• Train and mentor new staff on proper material handling and safety precautions.

• Train staff on the proper building techniques and paperwork documentation needed on installations

• Train staff on how to properly present equipment to customers in their homes

• Maintain delivery trucks, reporting any issues and making sure preventative maintenance is completed

• Schedule staff to provide coverage to meet customer demands 

• Ensure all other employee training is documented and up to date as necessary for compliance

• Provide clear and concise directions and expectations to staff

• Responsible for ensuring the accuracy of timecards and approving them on time.

• Responsible for completing adequate performance documentation on time.

• Will work closely with Director of Operations and HR for any disciplinary actions and employee relations concerns.

Maintain Best Work Practices: 

• Maintain cooperative working relationships with all company employees, customers, owners and vendors.

• Understand and follow all safety policies.

• Punctual: begins work on time and returns from lunch and breaks on time

• All paperwork and database entries filled out completely and accurately

• Promote a positive team atmosphere with co-workers

Other projects as assigned

Education:

• High school degree or equivalent is required 

Experience:

• Forklift driving certification required as applicable

• Prior experience in warehouse operations required

• Previous supervisory experience preferred

Other Requirements:

• Valid driver’s license with good driving record required

• Basic computer skills required

• Knowledge of Microsoft Office Suite: Word, Excel and Outlook required

• Knowledge of SAP a plus

Benefits

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

· Health & Dental Insurance

· Company paid Life Insurance

· 401(k)

· Paid Time Off benefits

· Product discounts

· Wellness programs

EOE/M/W/Vet/Disability