Tank Wash Billing Administrator

Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services.

Job Summary:

The Tank Wash Billing Administrator will complete transactional invoicing for wash services completed, analysis of cost vs revenue on services rendered, bookkeeping and tracking of wash related data, and other administrative tasks as assigned. This position is dynamic and will require strong organizational skills, and ability to research multiple source documents and systems to ensure accurate billing.

Duties/Responsibilities:

• Receive wash reports, assign pricing, and maximize revenue through invoicing customers in a robust billing application.
• Communicate with wash personnel to resolve issues related to wash invoicing.
• Work with senior team members to resolve customer rejections.
• Research and uncover root cause analysis for billing discrepancies and communicate effectively with various teams to implement process improvement to avoid discrepancies in the future.
• Research multiple source documents and systems to ensure correct fees are charged and revenue is allocated correctly.
• Compile and report KPIs to various levels of the business.
• Keep an accurate record of services rendered, including products washed, wash bays utilized and wash times.
• Other administrative duties as assigned.

Required Skills/Abilities:

• Bilingual is a plus
• 2 years related experience in a similar role
• Intermediate skills in Microsoft Excel
• General accounting knowledge
• Ability to multitask
• Excellent verbal and written communication
• Strong attention to detail
• Exceptional critical thinking
• Autonomous problem solving and root cause analysis
• Excellent organizational skills
• Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience: High school diploma or equivalent and At least two years experience in a related role required.

Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Travel: 0-10%

Work Environment: 

This job operates in an office environment. This role routinely uses standard office and computer equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.