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Nurse Account Manager

Dozee
Full-time
On-site
Houston, Texas, United States
Healthcare / Medical / Science / Research

Role


      • Account Management
    • Facilitate product installation and replacement by coordinating with the device installation team.
    • Manage the account handover process from the sales team and drive project implementationConduct daily checks for device health and resolve issues
    • Create and implement clinical protocol 

      • Training and Education
    • Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.
    • Train staff on new product features and drive adoption.

      • Patient Care and Monitoring
    • Ensure new patients are on boarded through a tele-calling process with physicians.
    • Implement alert management protocols, including acknowledgement, validation, and escalation.
    • Conduct monthly patient data reviews with the nursing director.
    • Visit each monitored patient at least once a fortnight, updating notes on the RCM platform

      • Reporting and Compliance
    • Implement and present monthly Clinical Governance Reports to facility leadership.
    • Attend weekly reviews and planning sessions with the Zonal Account Manager.
    • Ensure compliance with all required processes, including activity logging and medical notes.
    • Collect and report information on competitor activities within allocated accounts.

Qualifications

Preferred Skills

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