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Marketing Operations Administrator

Hays Electrical Services
Full-time
On-site
Houston, Texas, United States
Administrative & Support

Marketing Operations Admin
Department: Marketing
Reports To: Events/Marketing Manger
Location: Houston, TX  (Onsite)
Employment Type: Full-Time


Purpose of the Role:
The Marketing and Events Administrator exists to provide operational and administrative support to the Marketing and Events Department. By assisting with event preparation, marketing activities, and internal coordination, this role ensures the department functions efficiently and effectively.

Key Responsibilities:

1. Event Support
  • Prepare materials and coordinate logistics for internal and external events.
  • Assist with registration, communications, and on-site support as needed.
  • Maintain organized records of event details to ensure accurate documentation.
  • Support event-related marketing tasks such as invitations, signage coordination, and post-event follow-ups.
     
2. Marketing Assistance
  • Support creation, editing, and distribution of marketing materials (digital content, flyers, presentations).
  • Maintain marketing calendars, schedules, and deadlines.
  • Assist with social media posts, email campaigns, and other communications.
  • Track marketing requests and help prioritize tasks based on timelines and needs.
     
3. Administrative Support
  • Organize vendor and contact information for easy reference.
  • Track budgets, invoices, and other departmental documents.
  • Track marketing requests, priorities, and statuses to support workflow management.
  • Prepare reports, summaries, and support documentation as requested by the Marketing and Events Coordinator.
  • Manage and maintain cross-functional inventories for marketing materials, event supplies, and branded assets.
  • Oversee SharePoint organization, ensuring files, templates, and resources are up to date and easily accessible.
  • Support the development, documentation, and maintenance of Standard Operating Procedures (SOPs) related to marketing and event operations.
  • Collect, organize, and analyze data related to marketing campaigns and events to support reporting and continuous improvement.
  • Help gather information, photos, and input from internal teams for marketing use.
  • Organize and maintain marketing files, photos, videos, brand assets, and templates in SharePoint or designated systems.
     
4. Team Collaboration
  • Communicate updates and assist with internal departmental coordination.
  • Support meetings, projects, and initiatives by coordinating necessary materials.
    Support basic email marketing efforts including formatting, proofreading, scheduling, and list coordination.


Skills & Attributes:

Organization & Execution
  • Highly organized with the ability to manage multiple priorities and deadlines
  • Strong attention to detail and consistency
  • Follows established processes, templates, and brand standards
Communication & Professionalism
  • Clear, professional written communication skills
  • Receptive to feedback and revisions
  • Exercises sound judgment and discretion with internal information
Time Management & Reliability
  • Consistently meets deadlines without reminders
  • Strong follow-through and task ownership
  • Dependable, responsive, and accountable
Technical & Tool Proficiency
  • Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
  • Comfortable using SharePoint, Teams, or similar platforms
  • Able to follow digital workflows and file-naming standards
Content & Marketing Basics
  • Working knowledge of marketing and social media fundamentals
  • Able to format and schedule emails and social posts accurately
  • Comfortable using design templates or tools like Canva
Problem Solving & Initiative
  • Identifies gaps and asks the right questions
  • Resolves minor issues independently
  • Works effectively with minimal supervision
Adaptability & Pace
  • Thrives in a fast-paced, deadline-driven environment
  • Adjust priorities quickly while maintaining quality
  • Flexible and supportive of evolving marketing needs
Expected Outcomes
  • Ensure smooth execution of marketing campaigns and events.
  • Maintain accurate and accessible records of departmental activities.
  • Enable the Marketing and Events team to focus on strategic initiatives and high-impact projects.


Why This Role Exists
The Marketing and Events Administrator provides essential operational support to the Marketing and Events team. By managing administrative tasks, coordinating event logistics, maintaining records, and assisting with marketing activities, this role ensures that managers and coordinators can focus on strategic initiatives and creative execution. Acting as the team’s organizational backbone, the administrator enhances efficiency, improves communication, and helps maintain consistency and quality across all campaigns and events.