The IT Manager is responsible for the companyβs information systems, including both enterprise servers and individual client PCs. This includes support for all software and hardware systems, as well as the complete IT infrastructure supporting production and production-related operations, along with enterprise software packages.
Specifies, procures, and installs all IT equipment required for company operations. This includes configuring personal computers for users with the necessary applications and ensuring access to enterprise systems.
Operates and maintains the companyβs complete internal and external telecommunication and data network infrastructure.
Manages the work of employees within the IT department and oversees the operation of the department.
Duties and Responsibilities:
Ensures continuous maintenance of the companyβs entire IT system, including installation and upgrading of all software applications, both on enterprise servers and on individual user PCs. The IT Manager is also responsible for access rights administration, user group permissions, and login credentials.
Responsible for maintaining all hardware equipment within the production facility, including all supporting infrastructure such as network cabling and devices. Ensures the availability of necessary spare parts and maintenance contracts that provide rapid response in case of failure.
Ensures that only licensed and legally compliant software is used within the facility, and that all applications conform to company standards. Where paper-based licenses are required, the IT Manager is responsible for collecting and storing them.
Acts as a strong internal and external team player when working with colleagues from other manufacturing units. May also be required to liaise directly with customers to explain system capabilities or discuss integration with their own IT systems.
Responsible for specifying the entire IT infrastructure. This includes working with the MRO buyer to ensure best value for IT equipment and identifying all related costs such as shipping, installation, servicing, and maintenance.
Manages the full communication system, including all internal and external connections, leased lines, and telephone/data networks. The IT Manager allocates and configures access based on appropriate access levels.
Oversees all costs related to systems and services, including telecommunications, ensuring the company receives the best possible value.
As a member of the site management team, the IT Manager is expected to remain informed about all business matters affecting the company. May be required to substitute for other management team members or the Site Director in internal or external matters and may participate in customer visits or presentations.
Manages the performance evaluation process for IT department staff. This supports performance-based decisions for compensation and promotion. Additionally, the IT Manager must assess training needs and plan staff development to ensure continued employee growth.
Performance Evaluation Categories
System Availability Time
Accuracy of Cost Planning
IT Setup Time for New Hires
The IT Manager is responsible for implementing a measurement system to monitor these KPIs and for reporting them regularly. Housekeeping and EHS Responsibilities
Maintains order and cleanliness within the IT department. Encourages and accepts employee suggestions related to environmental, health, and fire safety. Initiates and supports actions for addressing EHS-related nonconformities.
Environmental Protection
As an area manager, the IT Manager is responsible for understanding and minimizing the environmental risks related to their area, ensuring compliance with relevant ISO 14001 processes and instructions, and reporting and investigating any environmental incidents in cooperation with the Environmental Engineer.
Occupational Health and Fire Safety
The IT Manager is responsible for understanding and mitigating workplace and fire safety risks in their area, ensuring compliance with the Occupational Health and Safety and Fire Safety Regulations, and cooperating with the relevant safety officers.
Qualification and Experience:
College or university degree in a relevant IT field
Minimum 5 years of professional experience, including at lest 3 years in a leadership role.
Primary Skills:
Fluent (negotiation-level) English
User-level proficiency in Microsoft Office
Strong communication and leadership skills
Initiative and internal motivation
Accuracy and high-quality work ethic Assertive and exemplary behavior