Intake Paralegal- Bilingual - Houston/(Su 3p-11p/M-Th 9a-6p)

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. 

Thompson Law, a nationally growing personal injury firm, seeks an Intake Paralegal to join the team in our Houston office! 

Schedule: Sun 3pm-11pm; Mon-Thurs 9am-6pm Central Time

The Position: 

The position will generally entail answering incoming calls and responding efficiently and accurately to callers including addressing concerns, notifying paralegals and investigators, providing excellent customer service, and other administrative duties. Overall organization and attention to detail are necessary to this position along with the willingness and ability to interact in a caring manner with potential new clients over the phone. Candidates will be a part of a fast-paced team environment that is committed to great work and enjoying what we do.  Overall organization and attention to detail are necessary to this position along with the willingness and ability to interact with clients over the phone and in person. Spanish speaking is required for this position. 

Responsibilities: 

• Interacting in a caring manner with potential new clients over the phone and in person 

• Responding efficiently and accurately to callers. 

• Addressing caller concerns. 

• Notifying paralegals and investigators. 

• Providing excellent customer service. 

• Performing other administrative duties. 

Qualifications: 

• Proficient computer and administrative skills. 

• Overall organization and attention to detail are absolutely necessary.  

• Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.  

• Candidates should be energetic, outgoing, collaborative, and ready to bring the ROAR to Thompson Law – the Lion Law Firm – clients.     

• Bilingual in English and Spanish 

Total Compensation Package: 

• Salary + Bonuses 

• Employee Health Insurance premium 100% paid by the firm. 

• Basic life insurance 100% paid by the firm 

• FSA/HSA 

• Dental & Vision 

• Generous paid time off and paid holidays 

• 401(k) with employer matching 

• Monday to Friday work schedule with no weekends 

If you're ready to contribute your talents as part of one of Texas's fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!