Human Resources Generalist

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Conduct day to day operation of the Human Resources department which includes: recruiting, training, wage/benefit administration, payroll administration, compliance with statutory requirements and associates relations activities to champion the Loves culture throughout the hotel.

Essential Duties and Responsibilities

• Assist associates whenever possible with requests and/or information.  Attempt to answer associate questions and/or address associate concerns in a timely manner. 

• Assists in the administration of all Human Resource functions, including but not limited to, recruitment, training and development, benefit administration, payroll administration and associate relations activities.

• Assist in the recruiting, screening and interviewing for all management and non-management hotel positions.  Assist the management staff with effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates.  Schedule interviews and process related paperwork.

• Attend Job Fairs and seek local recruiting opportunities to assist with filling vacancies.

• Monitor and update job requisitions as required.  Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.

• Maintain applicant tracking system in Workday and ensure all candidates are responded to on a timely basis.

• Ensure all new hires and existing associates possess proper employment eligibility verification.

• Ensure all employment verifications and background checks are completed timely.  Onboard new hires and ensure all tasks are completed in Workday in a timely manner. 

• Process all transfer requests in the required time frame.

• Coordinate training needed for new hires and ongoing training for staff throughout the hotel.

• Explain elements of various benefits to associates as required and assist with enrollment and claims processing if needed. 

• Resolve associates issues by effectively listening and interpreting concerns and objectives and seeking solutions.

• Coordinate associate relations events and recognition, as needed, e.g. Town Hall, PAR Meetings, Associate of the Month program, etc.

• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.

• Create and update Human Resources bulletin boards and other posting locations as needed.

• Coordinate payroll efforts throughout the hotel and submit payroll for processing on a timely and accurate basis.

• Prepare correspondence and memos as needed.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• Hotel experience preferred.

• Knowledge of hotel operations and human resources administration.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Able to set priorities, plan, organize, and delegate.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills to ensure communication is concise, well organized, complete, and clear.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to stand, walk and/or sit and continuously perform essential job functions for a minimum of an eight-hour shift with or without reasonable accommodation.

• Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.