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Full-time Network Administrator

Houston Ballet
Full-time
On-site
Houston, Texas, United States
Administrative & Support
Description

Come work with us at Houston Ballet!
Join a leading nonprofit arts organization that’s redefining what ballet can be. We’re committed to inspiring a lasting love of dance through nationally recognized bold performances, new choreography, and education programs.  At Houston Ballet, your creativity meets purpose—and your passion takes center stage.  Whether on stage or behind the scenes, every role here contributes to something bigger.

✨ Your Passion. Our Stage.

Visit: www.houstonballet.org for more information.

* * * For full consideration, please be sure to combine your resume and cover letter into one document to upload when you apply. 

*Please note: This position requires work outside normal business hours

Summary:

This role maintains network infrastructure, with an emphasis on network security, cybersecurity, cloud-based platforms, data backup, and reliable internet access across all locations.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned:

  • Manage and monitor the Network, ensuring that the network infrastructure is up and running
  • Perform regular network audits and upgrades for improvements.
  • Manage Entra ID, Azure, SaaS, and the Microsoft environment.
  • Manage Fortinet firewall, Endpoint protection, and VPN.
  • Applying operating system updates, patches, firmware, and configuration changes in a timely manner
  • Schedule change control for all network and cloud VM maintenance.
  • Maintain reliable internet connectivity.
  • Responsible for Accurate Network documentation.
  • Maintain all backups and the disaster recovery plan.
  • Assist in project management as needed
  • Assist with workstation continuity and best practices
  • Manage all technology inventories (software and hardware) for Network Equipment and systems, all sites.
  • Assist with evaluating and ordering equipment
  • Assist with managing vendor support as needed
  • Assist with new hire orientations and training in required software
  • Assist with Helpdesk on network, internet filter, and VOIP tickets.
  • Support other key initiatives as the business dictates

Qualifications:

  • Bachelor's degree in Computer Information Systems or related field.
  • 3 years of experience in Networking
  • Excellent written, verbal, and customer service communication skills
  • Solid work ethic, initiative, great customer service skills, available for on-call support, and good understanding of Business Continuity.

Additional:

  • Strong Knowledge of the following:
  • Operational efficiency on the Microsoft 365 (OneDrive, Outlook, SharePoint).
  • Experiences in configuring Azure, Entra ID, Microsoft environment, Intune, and Microsoft OS based Virtual Machines.
  • Management experience in operating Meraki, Fortinet, and Microsoft administration consoles.
  • Good understanding of Network configuration (IP/Subnets, SDWAN), Network Security (VLAN, certificates, Authentication SSO), & Cybersecurity (Endpoints, VPN).
  • Good understanding of Cloud-based storage (Egnyte) and backup (Backupify) aligns with Business Continuity.
  • Strong multi-tasking skills and ability to work independently.
  • Knowledge of Tessitura System.
  • Manage stress professionally, calmly, and with urgency.

Benefits:

Houston Ballet presents an enticing benefits package for eligible full-time employees, including:

  • Healthcare Benefits: Embrace our comprehensive coverage for medical, dental, and vision care.  Choose from plans with low-cost or zero monthly premiums, complemented by provisions for paid life and AD&D insurance, and versatile spending accounts.
  • Retirement Plan: Secure your future through our 403(b) plan, bolstered by a substantial 5% annual contribution from Houston Ballet, empowering you to save and thrive.
  • Paid Time Off:  Embrace a healthy work-life balance with 3 weeks of paid vacation, 10 paid sick days, and 10 paid holidays.  Paid parental leave is also available to support your personal milestones.
  • Professional Development: Fuel your career ambition with access to online training and professional growth resources specific to arts management, empowering you to advance your career on your terms.
  • Discounts and Perks: Immerse yourself in the vibrant Houston performing arts scene with discounted and complimentary tickets to captivating ballet performances and other Houston theater district venues. Enjoy exclusive partnerships with local businesses and eateries for unforgettable experiences.
  • Wellness Programs: Prioritize your well-being with access to our on-site gym and counseling services through our employee assistance plan, providing comprehensive support for your physical and mental wellness.

Inclusion, Diversity, Equity and Access Statement:

Houston Ballet is dedicated to creating meaningful change by cultivating a space that honors what is unique in all of us. Inclusion, Diversity, Equity, and Access (IDEA) are instrumental in the fulfillment of our mission and values. We recognize our responsibility to be an inclusive and open organization for students, artists, staff, trustees, and volunteers of all backgrounds.

We are an Equal Opportunity Employer.  We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us, together we are Houston Ballet.

Core Values:

Houston Ballets shared values are essential to our success as a world-class ballet company and academy. These values guide our decisions and behaviors and shape our culture.

  • EXCELLENCE: We are passionate about results. Our programs are recognized and awarded for excellence. We are committed to delivering quality programs at the highest standard. Work in all departments matches the caliber of the programming on stage.
  • ENGAGED: We are proud to be a part of a company that produces art and trains artists. We attend performances and are tremendous advocates for the education and community engagement programs we offer. We are all in and well-versed in the mission of Houston Ballet.
  • DRIVEN: We are driven to take goals and run with them. We are excited to deliver results beyond expectations. We are accountable for our actions and work. We reinvent Standard Operations Procedures, leaving our jobs better than we found them. Much of our work product becomes the standard for individuals who will fill our roles in the years to come.
  • COLLABORATIVE: We unite around Houston Ballets mission and support each other in reaching goals. We share information widely and generously and treat our team members, customers, and patrons with respect and sensitivity. We embrace inclusion, diversity, equity, and access. We recognize our responsibility to be an open, welcoming, and anti-racist organization where students, artists, staff, trustees, and volunteers of all backgrounds collaboratively learn, work and serve. We nurture the growth and understanding of how each of us fits into the larger picture and we celebrate organizational achievements.
  • PATRON-CENTERED: Our patrons (subscribers/supporters/donors/stakeholders) are at the center of all we do and are at the top of our minds in our decisions and actions. Our patrons are delighted by the excellent customer service they receive at every interaction at Houston Ballet.