Customer Experience Administrator (Hospitality Background)

Customer Experience Administrator

3 Men Movers | On-Site | $17–$20/hr

At 3 Men Movers, customer experience isn’t a department — it’s who we are. From the moment someone calls or walks through our doors, we show up with an upbeat attitude and willingness to help. We’re looking for a Customer Experience Administrator who brings strong work ethic, sharp thinking, and a hospitality mindset to everything they do.

If you’re energized by fast-paced days, enjoy solving problems on the fly, and take pride in keeping things running smoothly, this might be your spot.

What You’ll Do (Your Daily Impact):

• Be the welcoming face and voice of 3 Men Movers — answer and route calls, greet visitors, and provide helpful information

• Deliver standout customer service by listening, thinking critically, and resolving issues with care and confidence

• Collaborate with internal teams and act as a key point of contact for contractors

• Maintain a clean, professional, and fully stocked front desk and office space

• Open and close the facility following established procedures

• Manage office supplies: ordering, receiving, organizing, and distributing

• Support clerical needs such as filing, photocopying, and documentation

• Review daily reports and understand how they impact teams and operations

• Perform inventory checks and assist with operational organization

• Coordinate and help plan events for drivers and office staff — both onsite and offsite

• Adapt to shifting priorities with flexibility and a positive attitude

What We’re Looking For:

• Strong communication skills (verbal, written, and interpersonal)

• A self-starter with a strong work ethic — you do what you say, always

• Calm under pressure and able to think critically when challenges arise

• Organized, detail-oriented, and comfortable juggling multiple priorities

• Flexible with workload and ready to jump in where needed

• Weekend availability is required

Why You’ll Love It Here:

• Competitive hourly pay: $17–$20/hour (based on experience)

• A role that directly impacts customers, crews, and company culture

• Opportunities for professional growth and development

• A supportive, energetic team that values effort, accountability, and attitude

If you’re ready to bring energy and hospitality to your workday, we’d love to meet you.