Accounts Receivable & Office Administrator

We’re looking for an Accounts Receivable & Office Administrator to support day-to-day office operations and payment processing for our Houston market. This is an entry-level, full-time role ideal for someone who is organized, dependable, and detail-oriented and wants to grow in office administration, accounting, or business operations. You’ll work closely with leadership, finance, sales, production, and customer service teams to keep operations running smoothly and ensure payments and records are handled accurately and professionally.

What You'll Be Doing

Office Administration & Operations

• Support daily office operations to maintain organization and efficiency
• Monitor office supplies, equipment, and facilities; coordinate with vendors as needed
• Assist with office procedures, workflows, and scheduling
• Coordinate meetings, calendars, and occasional office events
• Serve as a point of contact for incoming calls, emails, and general inquiries

Lead Partnership Program Support

• Track and update lead activity throughout the project lifecycle (quoted, sold, canceled)
• Maintain accurate records for project changes and amendments
• Upload and organize final project documentation
• Enter new sales data into internal systems
• Manage and maintain the Roadshow Calendar for team visibility and support local Field Marketing Team

Accounts Receivable & Payment Processing

• Assist with customer intake and collection of payment information 
• Process and record customer deposits, final payments, and financed transactions
• Reconcile payments from credit cards, checks, and financing partners
• Monitor accounts and assist with follow-up on overdue balances
• Support timely invoice and payment processing

Financing & Cross-Functional Coordination

• Learn and support various customer financing programs
• Communicate with internal teams on project timelines and payment schedules
• Assist in resolving payment discrepancies with guidance from finance leadership

Data, Reporting & Process Improvement

• Perform accurate data entry across accounting, CRM, and ERP systems
• Maintain organized records for reporting and audits
• Identify opportunities to improve accuracy and efficiency in office and AR processes

About Expo Home Improvement

Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve. 

  What We're Looking For

• High school diploma or equivalent
• 0–2 years of experience in administrative, clerical, customer service, or accounting support roles
• Exposure to accounting software (Salesforce, Acumatica, or similar)
• Strong organizational and time-management skills
• Excellent written and verbal communication
• High attention to detail and ability to handle confidential information

Work Environment

• On-site role in a professional office setting
• Standard Monday–Friday schedule
• Occasional lifting of office supplies (up to 25 lbs)

Equal Opportunity Employer Expo Home Improvement provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability status, or any other characteristic protected by law. 

Americans with Disabilities Act (ADA)Expo Home Improvement complies with the ADA and will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations.